Head Office, 17-27 Queen's Square
17-27 Queen's Square
North Yorkshire

Ports plays a pivotal role in supporting supply chains across the UK. We would like to reassure you that we are continuing to operate as normal and are implementing a number of measures to ensure that there is no disruption to services.

Our Business Continuity Management team is meeting daily and continues to monitor the rapidly changing situation, following guidance and advice from Public Health England and UK Government, to minimise any potential impact on our employees, customers, visitors and any other persons who come into contact with our business.

Steps we have taken so far include:

  • Issuing a pre-visit questionnaire to all visitors across our UK sites.
  • All ships are now required to submit a Declaration of Health Statement prior to arrival.
  • Implementing departmental contingency plans to ensure we continue to operate as normal.
  • Enforcing that all site inductions and paperwork must be completed prior to arrival or access will be denied.
  • Requiring all visitors to adhere to advice regarding enhanced personal hygiene.
  • Putting arrangements in place to deep clean facilities if necessary.
  • Implementing restrictions and guidance on non-essential corporate travel for our staff.
  • Encouraging all staff, where roles allow, to work from home.
  • Reinforcing to our staff the use of our dedicated and confidential helpline.
  • Relaying the latest Government and Public Health England advice through our social media, website and email bulletins.

We are continuing to follow the latest guidance and would encourage you to refer to the following websites for the most up to date information and advice.

Government advice
NHS advice
Advice for travellers
Tees VTS Notice to Mariners
Government guidance for shipping and sea ports
Key Worker Government Advice
Government advice for self isolating


We will be continuing to update this page with any further communications.

Customer/Visitor Information

This questionnaire must be completed and submitted prior to arrival at any PD Ports site.

Size: 130 KB
Type: PDF
Date: 16/09/2021
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Type: PDF
Date: 25/02/2021
Size: 62 KB
Type: Doc
Date: 08/02/2021
Size: 102 KB
Type: PDF
Date: 04/02/2021

Updated Pilotage Precautions during COVID-19

Size: 40 KB
Type: PDF
Date: 31/03/2020

A statement from PD Ports regarding COVID-19

Size: 66 KB
Type: Doc
Date: 13/05/2020

An update regarding the steps we are taking to minimise any potential impact whilst safeguarding our people and our customers.

Size: 78 KB
Type: Doc
Date: 25/03/2020

Guidance from Public Health England for staff working in the transport sector in regards to COVID-19

Size: 209 KB
Type: PDF
Date: 17/03/2020

Guidance from Public Health England for shipping and sea ports in regards to COVID-19

Size: 206 KB
Type: PDF
Date: 17/03/2020

Notice to Mariners for the River Tees and Hartlepool in relation to COVID-19

Size: 33 KB
Type: PDF
Date: 17/03/2020
Size: 75 KB
Type: Doc
Date: 16/03/2020

Award Winning

PD Ports awarded Gold Status from the Royal Society for the Prevention of Accidents (RoSPA) for its commitment to health and safety excellence for the third consecutive year.

PD Ports - RoSPA Award Winner 2023

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