Head Office, 17-27 Queen's Square
17-27 Queen's Square
North Yorkshire

Name: Aisha Hind

Role: Operations Admin Clerk

Studying: Completed Level 3 Business Administration


Name: Sinead Bramhall

Role: Business Admin Apprentice

Studying: Level 2 Business Administration


Both Aisha and Sinead are based at our Groveport site, supporting the operations teams in their daily duties. After completing her apprenticeship in October 2019, Aisha became a full-time member of the PD Ports team. Not only is she using her knowledge and experience to boost her day to day role, Aisha has also become a mentor and support to Sinead who is studying the same course she has been through.

We caught up with them to find out about their roles, and how it feels to have that ongoing support of someone who’s been on the same journey. Watch the video and read below to find out more…


Why did you choose to study an apprenticeship?

Aisha: After I finished college, I knew I didn’t want to go to university, but I was still keen to gain more qualifications. So, I chose an apprenticeship to kick-start my career but still continue my learning – it was the best decision of my life.

Sinead: I wasn’t sure what career path I wanted to go down, or what I wanted to do, so after college I decided to do an apprenticeship to get straight into a work environment and learn on the job.

What have you learned through your apprenticeship and training with PD Ports?

Aisha: Through my apprenticeship I learned so many valuable business skills such as working as a team, time management and organisation. But through my job with PD Ports I’ve also learned so many valuable life skills like first aid.

What support has PD Ports given you throughout your apprenticeship?

Aisha: PD Ports has been great! I was allocated time to dedicate to my studies, and a mentor within my department to help support me with my learning, coursework and anything I felt I was struggling with. The entire team supported me through everything I did.

Having now experienced both the theoretical and practical side of this department, I’m now really keen to progress throughout my career, look at more study opportunities such as a Degree Apprenticeship, and ultimately become a business manager.

How does it feel to have/offer the support of someone who has been through the process?

Aisha: After I was taken on full-time, I was really keen to help Sinead as I knew the challenges faced by an apprentice. I know first-hand how important it is to have someone in the workplace who understands what you’re going through, so it was an obvious thing for me to do.

I’m so pleased I’m able to continuously help her, push her to try new things such as first aid, and grow her confidence and skill set. To be able to come full circle from being an apprentice, to supporting an apprentice feels great – it’s so valuable to know that I can support someone who is in the same position I was.

Sinead: Having Aisha’s support throughout my apprenticeship is a huge positive. She’s made me feel so welcome, introduced me to the team and helped me to understand the wider workings of the department.

PD Ports is passionate about supporting its apprentices with as many internal mentors as possible, so Aisha’s experience really helps me to understand that I’m not the first person to go through what I’m experiencing; she started where I did so we’ve faced the same challenges and successes.

Any final words?

Aisha: If you’re considering an apprenticeship I’d say definitely go for it! It’s the greatest thing you’ll ever do – it’s a perfect balance between work and learning.

Sinead: Apprenticeships are important as they help a company to become more diverse, bringing younger people with fresh ideas into the business. PD Ports offers a huge amount of support as well as further study opportunities, and I’m privileged to be part of that.

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