Type: Permanent
Closing Date: 21st January 2022
ADMINISTRATION TEAM LEADER
FELIXSTOWE
The Company
PD Ports is a leading UK ports business offering end-to-end supply chain solutions, employing over 1,300 people in the UK. With headquarters based in the North East of England, PD Ports owns and operates the UK’s third largest port by volume.
The Role
A position has become available for a full time Administration Team Leader at Felixstowe to supervise the administrative functions within the specified contacts and to ensure compliance in line with PD Ports protocols. The position will report to the Contract Manager and duties of the role include:
- To manage and support the administration team and operations team to deliver a first class service to both internal and external customers
- To lead and motivate the administration team to ensure an effective and proactive operation
- To ensure that all administration KPI targets are measured and met
- To oversee the creation of pre-advices in order that goods can be booked in within the parameters of the contractual KPI’s
- To ensure that all orders are inputted correctly and released to be picked by the warehouse operation
- To ensure that orders are booked in as per client request in a timely manner
- Facilitate the archiving of the contract documentation ensuring that they are filed in an orderly manner and relocated to the site archive room, ensuring that destruction dates are adhered to
- To collate statistical information as required
- Ensure maintenance of the customer complaints log and resolve any issues pertaining to administration
- Generally carrying out other administrative functions as required by the business.
Benefits
- 25 days holiday plus Bank Holidays
- Internal training and Safety Passport Training/ On-going training and assessments
- Sick pay scheme
- Cycle to work scheme
- Employee Assistance Program for personnel support (health, finance, etc.)
- Company pension scheme (up to 6% company contribution)
The Candidate
The ideal candidate will possess excellent organisational, verbal and written communication skills and will have outstanding numeracy and literacy skills. The successful candidate should have an eye for detail and the ability to work under pressure in a demanding environment. IT literacy and the ability to effectively communicate and build relationships both internally and externally at all levels are a pre-requisite of the role. In addition to this, the successful candidate should have a minimum of 3 years’ experience in an administration role at supervisory level.
If you are interested in joining the team at this exciting time, please submit a detailed C.V. outlining your relevant skills & experience along with a covering letter to hr.admin@pdports.co.uk or by post to:
PD Ports
Group HR Department
17-27 Queen’s Square
Middlesbrough
TS2 1AH
Closing date for applications: Friday 21st January 2022
