Head Office, 17-27 Queen's Square
17-27 Queen's Square
Middlesbrough
North Yorkshire
England
TS2 1AH
Acknowledgment of EU funding

**The contents of this publication are the sole responsibility of PD Ports and do not necessarily reflect the opinion of the European Union.**

In order to assist the users of the VBS we have created a number of tutorial videos that can be seen below. We also have a mobile app available for download on the Apple App Store and Google Play Store. For detailed instructions on both the iOS and Android version please see the documents section below.

Also found on this page is the VBS Batch Upload template, a Batch Upload User Guide and a guide detailing the meaning of the error messages that may be produced by the VBS.

Unit Bookmarks

Users of the VBS now have the ability to bookmark units if they are unavailable for collection. The feature will also send the users an e-mail when the unit becomes available.

For instructions on how to use the bookmark functionality, please see our files section below. Please note that this feature is not available to Find my Unit users.

Have you registered for a VBS Account yet?

If your company hasn’t already registered for a VBS account please go to https://vbs.pdports.co.uk/register and provide us with the following information:

  • Company name
  • Company phone number
  • Name of VBS user
  • Users e-Mail address

VBS Batch upload

To download a template to use the batch upload in the VBS please refer to the files section below.

vbs Frequently asked questions

Please see our Frequently Asked Questions page if you have any queries regarding the VBS. If you have any further questions please contact gate.automation@pdports.co.uk.

You can login to the VBS via the following link: PD Ports VBS

VBS Queries

If you are having an issues with the VBS then you can call one of our team on +44(0)1642 434312 who will be happy to assist or advise you on your issue.

Please note however that if the issue is with a booking not being in place or a problem with unit releases then you should contact the shipper in the first instance.

VBS Unit Bookmarks

Instructions for using the unit bookmarking functionality.

Size: 803 KB
Type: PDF
Date: 08/03/2021

VBS Mobile App

Detailed instructions for using the app on Android and iOS devices.

Size: 3 MB
Type: PDF
Date: 01/07/2020
Size: 3 MB
Type: PDF
Date: 01/07/2020

VBS Batch Upload Files

How-to use the batch upload function in the Vehicle Booking System.

Size: 967 KB
Type: Doc
Date: 08/03/2021
Size: 972 KB
Type: PDF
Date: 13/05/2019

VBS Error Messages

VBS error messages, what they mean and how to resolve them.

Size: 455 KB
Type: PDF
Date: 20/05/2019

Award Winning

PD Ports awarded Gold Status from the Royal Society for the Prevention of Accidents (RoSPA) for its commitment to health and safety excellence for the third consecutive year.

PD Ports - RoSPA Award Winner 2023

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