In order to assist the users of the VBS we have created a number of tutorial videos that can be seen below. We also have a mobile app available for download on the Apple App Store and Google Play Store. For detailed instructions on both the iOS and Android version please see the documents section below.
Also found on this page is the VBS Batch Upload template, a Batch Upload User Guide and a guide detailing the meaning of the error messages that may be produced by the VBS.
Users of the VBS now have the ability to bookmark units if they are unavailable for collection. The feature will also send the users an e-mail when the unit becomes available.
For instructions on how to use the bookmark functionality, please see our files section below. Please note that this feature is not available to Find my Unit users.
Have you registered for a VBS Account yet?
If your company hasn’t already registered for a VBS account please go to https://vbs.pdports.co.uk/register and provide us with the following information:
- Company name
- Company phone number
- Name of VBS user
- Users e-Mail address
VBS Batch upload
To download a template to use the batch upload in the VBS please refer to the files section below.
vbs Frequently asked questions
Please see our Frequently Asked Questions page if you have any queries regarding the VBS. If you have any further questions please contact firstname.lastname@example.org.
You can login to the VBS via the following link: PD Ports VBS
If you are having an issues with the VBS then you can call one of our team on +44(0)1642 434312 who will be happy to assist or advise you on your issue.
Please note however that if the issue is with a booking not being in place or a problem with unit releases then you should contact the shipper in the first instance.
VBS Unit Bookmarks
Instructions for using the unit bookmarking functionality.
VBS Mobile App
Detailed instructions for using the app on Android and iOS devices.
VBS Batch Upload Files
How-to use the batch upload function in the Vehicle Booking System.
VBS Error Messages
VBS error messages, what they mean and how to resolve them.