Head Office, 17-27 Queen's Square
17-27 Queen's Square
North Yorkshire

Type: Permanent

Closing Date: 18th March 2022



The Company 

PD Ports is a leading UK ports business offering end-to-end supply chain solutions, employing over 1,300 people in the UK.  The Felixstowe operation enables connectivity and supply chain services, with access to all major roads – north and south, rail connections to Teesport, and storage facilities making it a central hub and main distribution center for any UK importer or exporter.


The Role 

Reporting to the Stock Control and Systems Manager, PD Ports are looking to recruit a highly motivated Stock Administrator to work within a busy team for contracts based at Felixstowe.


Working hours will be 40 hours per week, shift patterns are in place, flexible is required to the needs of the business – most duties are covered during dayshift operating hours.

The main duties of the role are:

  • Dealing with customer queries via telephone and e-mail
  • Ensure that any damages are recorded accurately
  • Manage and maintain the pick face integrity
  • Liaise with the Warehouse Line management to ensure all intake zones match the system (weekly check) and all despatch zones match the system (daily check)
  • Liaise with the client regarding order shortages, deliveries and stock checks
  • Liaise with Line Manager over pick performance and errors whilst maintaining a log of miss-picks and issues reported by the client
  • Produce KPI documents outlining the Pick and Stock accuracy
  • Identify issues with the WMS and escalate accordingly
  • Review and monitor stock flow and liaise with First and Second Line Management to adjust pick faces accordingly
  • Maintain accurate documented stock records and processes
  • Count and stock check the minimum locations per contract assigned by the Line Manager
  • Must have and understanding of Health, Safety and Environmental legislation relevant to the role

Applicants will need the following qualifications and initial skill base to apply.

  • GCSE Maths qualification minimum Level 4 (Grade C or above)
  • GCSE English qualification minimum Level 4 (Grade C or above)
  • IT Skills, Microsoft word, excel, outlook
  • WMS Experience
  • Experience of operating in a BRC environment
  • Ability to operate machinery, a Flexi Forklift Truck and Scissor Licence would be preferable, however training will be provided if necessary
  • Excellent communication skills – verbal and written
  • Customer service skills
  • Problems solving skills/be analytically minded
  • Organised approach to work load
  • Professional attitude
  • Ability to use own initiative
  • Experience of working within a busy and fast changing environment


If you think you have the skills to undertake this role please send a copy of your CV and covering letter to:


Group HR Department

PD Ports

17-27 Queens Square



Or via e-mail: hr.admin@pdports.co.uk                                 Closing Date: Friday 18th March 2022




Award Winning

PD Ports awarded Gold Status from the Royal Society for the Prevention of Accidents (RoSPA) for its commitment to health and safety excellence for the third consecutive year.

PD Ports - RoSPA Award Winner 2023